Help Center

Please use the below form. You can also contact our customer service team.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

How long will my order take to arrive?

Can I track my order?

Payment Information

What payment methods do you accept?

Is it safe to use my credit card on your website?

Order & Returns

What is your return policy?

How do I initiate a return or exchange?

Ordering from Ultimate Online Deals

Are your products authentic?

I forgot my password. How can I reset it?

How do I create an account?

Do you offer discounts or promotions?